Terms of Service
The rules for using bbasata Cloud: what you can expect from us and what we expect from you.
1. Acceptance
By accessing bbasata Cloud you agree to these terms. If you do not agree, do not use the platform.
2. Acceptable use
You agree not to use the platform for: illegal activities, generating harmful content, attempting to disrupt the service, reverse engineering proprietary components, or exceeding your plan's quota limits through automated abuse.
3. Service availability
We target 99.5% monthly uptime for paid plans. Scheduled maintenance windows are announced 48h in advance.
4. Termination and cancellation
We reserve the right to suspend accounts that violate these terms or pose security risk. Cancel anytime from your billing dashboard. Cancellation is immediate — premium features are disabled right away.
5. Governing law and jurisdiction
These terms are governed by the laws of Spain, without regard to conflict-of-law principles. Consumers in the European Union keep the mandatory protections of their country of residence. Disputes are resolved through binding arbitration in Madrid, unless local consumer-protection law requires otherwise.
6. Data processing addendum
Where bbasata processes personal data on your behalf, our data processing addendum (DPA) applies — covering sub-processors, breach notification within 72 hours, and assistance with data-subject requests. Request the signed DPA via ops@bbasata.com.
7. Contact
For any question about these terms contact ops@bbasata.com. We reply within two business days.